It's been a while since I have updated the blog, and will try to add some useful information on a more regular basis!
Today I wanted to explain a common problem that I am seeing come into the store with the Epson Pro 3800 & 3880 printers. We have seen a increase in the numbers of this printer coming in with black drops of ink on the paper, most of the time on the left side as the paper is exiting the printer.
This problem will also cause a few other symptoms that you might be encountering, including:
- Drops of black ink dropping onto the paper during print operations, these usually are not small drops, but large black drops of ink.
- The yellow color will sometimes not appear yellow anymore, it is instead darker then usual, and sometimes almost a grey shade. This is caused by the leaking black ink which is located right next to the yellow color on the bottom of the printhead, and the yellow ink is getting tainted with the black ink during prints.
- Eventually the Photo black ink will stop printing completely. You may be able to print with the Matte black ink, but when in Photo black mode and you do a nozzle check, a very small section if any at all will appear on the page.
The Ink System Assembly needs to be replaced to resolve this issue. You can contact us at the store for more information, and a quote on service prices.
I love the Epson Pro 3800 & 3880, but we have seen enough of these printers with similar problems to know that sometime during the life of the unit, you will typically encounter this problem.